2023 Package Theft Annual Statistics and Trends

44 Million Americans Victimized by Porch Pirates in Past 3 Months

U.S. shoppers have remained remarkably resilient despite persistent recession predictions. September marked the sixth straight monthly rise in retail sales, while the most recent Black Friday and Amazon Prime Day each set online revenue records.

Driven by American’s compulsion for convenience and bolstered by pandemic demands, e-commerce activity has exploded. The sector nearly tripled its retail market share in the past decade and is projected to redouble that portion in the next few years. Today, the average American receives 3.5 packages per week (or one parcel per day on a couple’s doorstep).

That flood of deliveries presents a ripe bounty for porch pirates, and the temptation has proven irresistible. Nearly half of all Americans (44 percent) have had a package stolen at some point, including 17 percent (44 million people) in the past three months alone.

These numbers are similar to the findings of our past few annual surveys, though recent thefts have dipped since the height of the pandemic.

How many people have been victims of package theft

*Recent package thefts happened in the three months before each survey, except in October 2021 when we defined a recent package theft as one occurring in the past 12 months.

More concerning is the value of parcels stolen by porch pirates. Of the 44 million people who have had packages in the past three months, the median value of lost parcels was $50 per person. That’s a cumulative package theft cost of $2.2 billion in a single quarter and over $8 billion over the past 12 months. With that much at stake, consumers need to guard their purchases.

How to Prevent Porch Piracy During the Holidays

Year after year, the e-commerce market sees an uptick in purchases during the holidays, and porch pirates are more active during that time. Packages ordered as gifts are likely to contain valuable items. Besides that, popular gift items may become harder to find during gift-giving seasons. That gives thieves the opportunity to sell stolen goods at much higher prices.

Nearly one in five Americans (18 percent) has had a package stolen containing a gift for someone else. Such thefts can create a tricky predicament for the giver, particularly if they are one of the many procrastinators who rely on last-minute holiday shopping.

Perhaps that’s why so many consumers are worried about porch pirates during gift-giving season. Nearly nine out of ten shoppers are at least somewhat concerned about the theft of holiday packages, with more than a quarter of Americans “extremely” or “very” concerned.

>> Fight porch piracy: Best Doorbell Cameras of 2024

To ease your anxiety and protect your presents, we suggest following these basic security practices:

Make it clear that your property is under surveillance. Advances in equipment and expanded connectivity have made effective home security systems more affordable and accessible. Doorbell cameras can keep an eye on packages left on your front door, and they also make it easier to track package deliveries. You can also use doorbell cameras to instruct delivery personnel where to leave your packages. If packages are dropped off at a different part of your house, supply that area with security cameras. Our study shows that security cameras deter crime, but just in case, regularly confirm that devices are recording to preserve evidence should a crime occur.

Bring packages inside promptly: Limiting packages’ time in the open is the most effective way to keep thieves at bay. Whenever possible, have purchases delivered to a secure address with someone present to receive them. Employees who have returned to the office might take advantage of the workplace mailroom. Amazon generally provides an option to use a nearby coded locker or Whole Foods location. Consider a click-and-collect purchase rather than home delivery when ordering from an online site with convenient retail locations. Routing a package to available family or friends can provide a simple solution. For those who insist on the ease of home delivery, supplying instructions to a more discrete part of the property or investing in a secure drop box is often a good idea.

Schedule your shipments wisely: Most online retailers and delivery companies permit scheduling specific delivery timeframes – take advantage by choosing hours when someone will be present. Consolidating deliveries on work-from-home days is a popular solution in the telecommuting era. Try to monitor delivery progress via tracking links or text messages and grab the shipment ASAP to limit the window of vulnerability. For particularly important or valuable deliveries, insist on a signature so the package is never left around.

Some of these tips seem like common sense, yet not everyone follows them. Fewer than half of Americans consider the timing of deliveries, less than a third have a doorbell camera, and nearly one-fifth take no precautions.

One should always plan to achieve the best result while preparing for the worst outcome. Be aware of your options when a pirate strikes at your door.

What to Do Following a Theft

Whether you take every delivery precaution or none at all, there’s a good chance you will have a package stolen someday. This is especially true if you live in an apartment where 59 percent of residents have suffered a theft. So, what should you do if a parcel goes missing?

Verify that theft has occurred: First, ensure the package was delivered and stolen rather than misplaced or mistakenly collected. Use tracking information to confirm delivery, check every drop-off location at your home (couriers may use side doors or back porches to keep packages from prying eyes), and check with family members, roommates, and neighbors to be sure the parcel wasn’t merely picked up by someone else.

Notify all parties involved: If the package was delivered and is confirmed missing, contact the seller and shipper as soon as possible. All reputable delivery services (UPS, USPS, DHL, FedEx, Amazon, etc.) provide claim instructions on their websites or within confirmation emails. Most companies quickly replace shipments with little hassle, though some may request evidence, affidavits, or police reports. The process is generally painless, but some fear that this simplicity won’t last. Pressed by tighter profit margins, some retailers limit shipping offers and restrict returns. Tightening replacement policies could be next.

>> Related: What To Do in a Home Invasion

Protect yourself: If a shipper or seller refuses to replace a stolen item, other options may avoid financial loss. Check with your credit card company for purchase protection coverage that may halt payment for items not received. If a missing item is costly, it might be worth filing a claim with your home or apartment insurer. The stolen property should be worth more than your deductible to make the effort worthwhile (you’ll likely need to file a police report – which is a good idea, anyway).

Contact the authorities: Perhaps because porch piracy is so commonplace, non-confrontational, and correctable with a few mouse clicks, it’s rarely seen as a serious crime. Reporting package thefts to authorities, however, can serve several purposes. Filing a police report documents your loss, alerts law enforcement to local trends, and might help catch the offenders. Usually, victims are more concerned with package replacement than their civic duty: 64 percent contact the seller, 54 percent contact the shipper, and only 15 percent notify the police.

Fewer packages would likely be stolen if more thefts were reported and prosecuted – especially if the punishment were enough to make pirates think twice.

Stealing USPS packages is a federal crime, but theft of privately-delivered parcels is often only a misdemeanor (depending on the value of the contents). Some jurisdictions now punish all package thefts as felonies, sending a severe signal to porch pirates. Nine states (Arkansas, Georgia, Kentucky, Michigan, Missouri, New Jersey, Oklahoma, Tennessee, and Texas) have already enacted such laws, with several others (California, Kansas, New York, Pennsylvania, and South Carolina) considering similar measures.

>> Also see: What is the USPS Scam?

Of course, convicting criminals requires catching them first, and many pirates are tricky. Some dress as nurses to seem less suspicious, and others are food delivery drivers with legitimate reasons to be at random doorsteps. More challenging to arrest are four-legged offenders – good luck catching groundhogs, raccoons, and dogs who sometimes make off with parcels!

Conclusion

With holiday shopping ready to shift into high gear, millions of online consumers will soon order tens of millions of parcels. Each package ships with the potential to bring a smile to its recipient or ill-gotten gain to a modern-day pirate.

Nearly one in five Americans have had a delivery stolen in the last three months, and almost half of the nation has been victimized by package theft in their lifetime. Before Black Friday and Cyber Monday arrive, e-shoppers should assess the methods that maximize successful deliveries and know how to respond if a package goes missing.

This year’s annual package theft report showed a slight decline in recent crimes. If careful consumers display wiser behavior and authorities enforce stricter porch piracy laws, perhaps fewer Grinches will grift gifts this season. That would make next year’s report even brighter.

Our Data

In October 2023, Security.org polled 1,004 American adults about their personal experiences with package theft over the last 12 months. The poll was conducted online. Participants’ ages and genders were representative of the U.S. population based on the 2020 Census. Participants who’d had a package stolen were asked to report the approximate value of their most recently stolen shipment (occuring in the three months before the poll). To determine the cumulative value of packages stolen in the past 12 months, analysts multiplied the value of packages stolen in a three month time period by four.