DeleteMe vs. Onerep

It’s likely your data can be found online across hundreds of data broker databases and people search sites. They’re typically to blame for the scam phone calls and phishing text messages people receive. Although this may seem overwhelming, data removal sites like DeleteMe and Onerep help tremendously.

Securing confidential personal data both online and offline is not something you have to do alone. Subscribing to a data removal service is the first step in keeping information like employment history, addresses, phone numbers, marital status, and more safe.

If you’re stuck between choosing DeleteMe and Onerep, we’ve got you covered. In this article, we’ll go over the differences and similarities in features, cost, customer support, user experience, security protocols, privacy policies, and subscription options. Our goal is to help you make the most informed choice possible so you can take back control of your data online.

Features

Perhaps one of the most important parts of picking a service is the features it offers. Whether it costs less than $10 per month or a few hundred up front, we care about getting you the most value for your money.

When it comes to features, it’s a close race between Onerep and DeleteMe. Much of the same is offered, with a few differences. Still, if we had to choose between the two based on features and value, we’d go with Onerep.

DeleteMe sends out quarterly reports whereas Onerep sends monthly ones. However, we find both frequencies can be just as effective. Onerep also offers a free trial and more flexibility around pricing and subscriptions.

We also like that Onerep is fully automated and does not rely on custom removals like DeleteMe does. For starters, the majority of removals for DeleteMe rely on custom requests. According to Optery’s research team, “90 percent of the sites listed on their ‘Sites We Remove From’ page are handled via something called ‘Custom Requests’ where the burden of finding and submitting profiles for removal is placed on the customer.”1

The Verdict on Features: So, while DeleteMe boasts about offering coverage for over 750 data brokers, most of the work is done by the user. Onerep keeps it modest at 199+ brokers covered, but all the work is done for you.

Cost and Subscription Plans

Now that you get the gist of both companies’ features, let’s talk pricing. Both Onerep and DeleteMe offer a simple, standard approach to pricing.

DeleteMe customers can choose between individual plans for one person and plans for two people. Surprisingly, all of their plans cover over 750 broker sites. Keep in mind, DeleteMe does not offer monthly billing as an option. So, you would have to pay for the entire year upfront.

Onerep does have more affordable subscriptions, but that also comes with fewer data broker sites covered. Onerep is more flexible in how they bill too, so you can pay monthly or pay annually for a 40 percent savings. We also like that they offer a five-day free trial so you can test it out commitment-free.

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Here’s a more detailed breakdown of each service’s plans:

Keep in mind, while DeleteMe does cover far more data brokers than Onerep, most of those removals rely on custom requests. That means you have to put in more work to see that value just like with the best DIY security systems. Some might have the time to do it, but if you don’t you’ll see about the same or less coverage compared to Onerep with a much steeper cost.

The Verdict on Pricing: When it comes to affordability and flexibility, Onerep comes out on top. They require less money upfront, have a free trial, and will refund you if you’re unhappy.

Company Overviews of DeleteMe and Onerep

Before subscribing to a service or purchasing a product, we like to examine a company head to toe — virtually speaking. That means we look for company transparency, ease of use, customer service, security protocols, and what happens to our data by signing up.

More specifically, when it comes to DeleteMe and Onerep, we examined their privacy policies, user interfaces, features, and customer support options. Testing all this gave us a better picture of what each had to offer and which one gave us more value for our money.

Privacy Policies

We read every word in Onerep and DeleteMe’s privacy policies to compare the two. The main areas we compared include how each:

• Collects data
• Uses data
• Shares data
• Secures data

Looking through Onerep’s policy,2 we found that it was easy to navigate. They also included a summary table right at the top that gave a quick overview of their entire privacy policy. This is something we appreciate since most people don’t have the time or will to go over every little thing in a policy.

Onerep does not sell or trade your personal information. They also take extra steps to ensure your data is not disclosed publicly to anyone. They do, however, share your information with their service providers for payments, analytics services, and customer support — all things to make their service top tier. Overall, Onerep’s main goal is to use your data to effectively perform its removal services.

>> Learn About: Protecting Customers: A Guide to Consumer Data Security

On the other hand, DeleteMe’s privacy policy was a bit more extensive.3 Although they do provide the same information as Onerep, something about the way the information is laid out made it more challenging to get through.

Still, they do promise to never sell your data to anyone, which is key. They also go above and beyond when it comes to keeping your personal data safe, and they do adhere to user privacy laws. DeleteMe does mention that it only collects and uses your information for the purpose of removing it from other sites.

The Verdict on Privacy Policies: Minus the slight organization of these policies, both services are transparent about what they do with your data. They also take security and privacy very seriously. Just to be on the safer side, we suggest setting up a two-factor or multifactor authentication, if possible. Honestly, you should do this for every account you have.

User Experience

Onerep and DeleteMe have sleek and modern-looking dashboards. Both are easy to use and navigate and straightforward. In this case, less really is more. Both interfaces have their menus set up on the left side, with detailed and colorful charts to show removal progress taking up the rest of the space. This setup is pretty standard across these services, making them easy to use.

Navigation

When it comes to DeleteMe’s dashboard, they have multiple charts, graphs, and numbers that help you see what’s going on with your data. With a paid account, we were able to see clearly labeled information, how many listings were reviewed, how many were already removed, and everything else pending. The way this information was laid out gave us a clear understanding of our data removals and also what we could expect.

Onerep’s interface was really similar. They also had different progress bars and graphs that told us how exposed our data was and what was going on with our removals. Something about Onerep’s dashboard made it feel a bit more playful and fun to look at — perhaps it’s their color scheme.

We also liked that Onerep’s dashboard had more than one customer support option that felt immediate. We found this really helpful, as most questions tend to pop up at this stage. So, having options to contact support as we review our data removal progress is much appreciated.

Reporting

In our experience, reports are usually where you start to spot the differences in these types of services. The DeleteMe report we got offered a tiled view of how our data is being removed. Each tile had information like the broker site’s logo, estimated removal time, all our personally identifiable information that’s exposed, and if our removals are complete or still in progress.

For Onerep, we still haven’t viewed our personal report since they send one out every month. However, after doing extensive research, we found that their reports are laid out in a list; plus, they include details like how many sites your information was found on, removed from, and is waiting to be removed from.

After one month, your report will include an update on the previous month and an overview on the entire current period. You can also view real-time information about your removals on your dashboard if you keep scrolling down.

In terms of how often they share reports, DeleteMe offers updates quarterly, and Onerep provides updates every month. Both also give you real-time information right on their dashboards, so you can always see what’s happening with your removals.

If you’re someone who likes information shared more often, Onerep might be best for you. We always like to point out that quarterly reports are typically more than enough for data removal services. In fact, the best identity theft protection services with credit monitoring will only update users on a quarterly basis. And we all know how useful those credit reports are for preventing account takeover fraud.

Transparency

Transparency is really important for a service that has your data at its disposal. Now, we did mention that DeleteMe and Onerep never sell your information, but it can still be off-putting being out of the loop.

Both of these companies do a great job of being transparent with their users. They provide usable information that is detailed and easy to understand. Regardless of which service you choose, you’ll never be confused about what stage your data removals are in.

Both services also offer plenty of resources, guides, and blogs on what you can do to keep your data off these sites.

The Verdict on the User Experience: Both companies offer a solid user experience. The main difference we found was in the reporting with Onerep sending reports monthly and DeleteMe sending reports quarterly.

Customer Support

We tested the customer support quality and options between Onerep and DeleteMe and noticed some similarities and differences. Both services offer multiple options to contact support including live chat, email, phone, social media, and written guides.

>> Read About: Staying Safe from Chatbot Scams: Your Ultimate Guide

DeleteMe helps users and potential customers through all the routes we just mentioned, as well as through step-by-step guides. In fact, most questions can easily be answered by reading through their guides. Many customers have also had great luck reaching out with questions via social media.

For Onerep, we liked how up front and center they are about offering customer support. They always have a live chat option on the screen, no matter what page you’re viewing on their site. Aside from all the typical customer service options, we did notice something we hadn’t seen on any other service we tested. Onerep offers the option to receive a callback. We really appreciate this, as most people want to speak to humans if they have a question but hate waiting on the line.

The Verdict on Customer Support: The differences between both aren’t super noticeable or even detrimental. Wait times and pathways to contact them are pretty on par with each other.

Recap: DeleteMe vs. Onerep

DeleteMe and Onerep are top-tier data removal services for anyone looking to improve their personal digital security. Although there are a few differences — like frequency of reporting, affordability, international coverage, and subscription flexibility — both are great choices. It really depends on your priorities and what you want to get out of this type of service.

Both services do a solid job of protecting your privacy and will never trade or sell your data. Overall, choosing between DeleteMe and Onerep can be tricky. If you’re looking for a service that offers international coverage, DeleteMe might be the one for you. It stands out because of its extensive coverage of over 750 brokers.

Onerep also holds its own and offers users a lot of flexibility around pricing. It’s also fully automated, which means you can sit back and relax while they do all the work for you.

Overall, both services are easy to use, offer a lot of resources, and have quality customer service options. To help you decide, here are a few pros and cons for each service.

Pick DeleteMe if you’d like…

Pick Onerep if you’d like…