Lorex FAQs: Home Security Cameras

Most Lorex cameras come with a DVR or NVR, which are internet-connected computer boxes where recordings can be stored. Each DVR has a different reset process, but to give you an idea on how resetting often works, here’s how to reset three Lorex DVR models that we tested.

To reset your Lorex DVR on the NR900 and N881/N882 series:

1. Plug in your DVR.
2. Press and hold the FN button. Your system will restart.

To reset your Lorex DVR on the N861 series:

• Plug in your DVR.
• Repeatedly tap the panic button. The Lorex screen should show up on your monitor, meaning that the reset is finished.

To reset your Lorex DVR on the D841/D861 and N841/N842/N843 series:

1. Hold the panic button while you plug in your DVR. You’ll see the Lorex screen on your monitor, meaning the DVR has reset.

If you have a different DVR or NVR model, the best you can do is consult the manual. And if you’ve lost your manual, you can easily find and download a copy from Lorex. Simply Google “Lorex [DVR or NVR model] user manual”.

Lorex offers discounts for almost the entire year, but the specials change often. We recommend checking out Lorex’s website and going to the ‘Deals’ section to see what’s currently on sale.

In our experience, though, Lorex’s biggest sales often come around the holidays. For example, we cover Lorex’s Black Friday and Cyber Monday sale that feature several hundred dollars of savings. Both shopping holidays take place right after Thanksgiving.

You can buy Lorex at these retailers:

• Best Buy
• Home Depot
• The Lorex website
• Amazon
• Costco
• Lowe’s
• Micro Center
• Walmart
• Sears

Read more about how much a Lorex camera costs, or how much security cameras cost in general.

The installation process for Lorex cameras depends on the camera and whether it is a wired or wire-free system.1 We installed the Lorex Series 4K IP camera security system for our video review.2 The steps were as follows:

1. We decided where to place our cameras, as there were four in a pack.
2. We plugged our DVR into our router.
3. We also plugged our DVR into an external monitor.
4. We connected each of the cameras to a port on the DVR.
5. We mounted our cameras.
6. We connected the cameras to the Lorex app and our Wi-Fi network.

Not all Lorex cameras can be connected to a phone, and for those that do, it’s usually through the NVR or DVR that your camera uses for local video storage. Moreover, Lorex offers several apps with overlapping functionalities but different compatibility. So when trying to connect a Lorex system to your phone, make sure you download the correct app.

In our case, we used the Lorex Home app. Here’s how we set it up:

1. Download and open the Lorex Home app.
2. Sign in, or create an account and then sign in if you don’t already have one.
3. Tap the “plus” icon.
4. Scan the camera’s QR code.
5. Click “Next” once the app has recognized your device ID.
6. Join the camera’s hotspot.
7. Create a password for the camera.
8. Click “Next.”
9. Connect your app to the same network that your Lorex Smart Home Security Center is on.
10. Click “Connect.”
11. Once the Wi-Fi is set up, click “Next.”
12. Name the camera.
13. Click “Complete.”

To reset your Lorex DVR password:

1. Find your Lorex camera’s device ID in one of three ways:
   • It’s usually either on a label atop the camera or on the DVR’s side panel next to the QR code.
   • You can also find your device ID by going into the DVR’s app and clicking “Settings,” then “Device Info.”
   • Finally, you can find your device ID by going into your DVR’s monitor, right-clicking, and clicking “Info.”
2. Once you’ve retrieved the device ID, call Lorex’s technical support at 888-425-6739 (for U.S. customers), and ask for a temporary password.
3. Write it down.
4. Connect your monitor to your recorder, either through an HDMI cable or through a mouse and the recorder’s USB ports.
5. Right-click on the mouse.
6. Click “Main Menu.”
7. Log in using your new password and “admin” as your username.
8. Click “OK.”
9. In the Main Menu, click “Settings.”
10. Click “System.”
11. Click “Account.”
12. Click “User.”
13. Next to your username, click “Modify.”
14. Enter your temporary password next to where it says “Old Password.”
15. Enter your new password under “New Password.” Write it down or put it into a password manager. Make sure you’ve created a strong password, as smart home security can be hacked.
16. Enter it again next to “Confirm Password.”
17. Click “OK.”

Most of them do, although some don’t. Typically, the Lorex cameras with no audio come from the Analog Cameras lineup, as those cameras use a more antiquated connection method that still isn’t optimized for audio transmission. That said, almost all IP cameras and wireless cameras we’ve seen feature either one-way or two-way audio.

Some Lorex cameras work with Alexa, but not all. The same goes for Google Assistant. It’s not actually the cameras that work with those voice assistants, but the DVR or NVR. So when picking your security camera system, make sure to get a recorder that is compatible with Alexa or Google Assistant. Lorex Camera – Mounted